NHTSA Complaint #11219806 — 2009 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE THE CONTACT'S BROTHER WAS DRIVING 35 MPH, ALL THE WARNING INDICATORS ILLUMINATED. THE DRIVER INFORMED THE CONTACT THAT THERE WAS A BURNING WIRE ODOR UNDER THE HOOD, WHICH ENTERED THE VEHICLE THROUGHT THE VENTS. THE VEHICLE STALLED ON AN INCLINE, BUT THE DRIVER WAS ABLE TO PLACE THE GEAR SHIFTER INTO NEUTRAL. THE VEHICLE ROLLED BACKWARDS AND THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED DUE TO FUEL IN THE OIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO OPEN RECALLS. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.