NHTSA Complaint #11219801 — 2014 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS MALFUNCTIONING. THE CONTACT HAD TO WIGGLE THE KEY IN ORDER TO TURN THE ENGINE OFF. THE CONTACT STATED THAT THE KEY FRACTURED AND BECAME STUCK IN THE IGNITION SWITCH. THE DEALER (LEESBURG VOLKSWAGEN, 9105 US-441, LEESBURG, FL 34788, (352) 815-2465) ACKNOWLEDGED THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE CONTACT HAD AN INDEPENDENT MECHANIC COME TO HIS HOME TO REMOVE THE KEY AND REPAIR THE IGNITION SWITCH. THE MANUFACTURER ACKNOWLEDGED THE CONTACT'S CONCERN, BUT STILL WANTED TO CHARGE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,127.