NHTSA Complaint #11219681 — 2009 RAM 3500

TL* THE CONTACT OWNS A 2009 RAM 3500. WHILE DRIVING 45 MPH DOWN A HILL, THE VEHICLE DOWNSHIFTED FROM SIXTH TO FIFTH TO FOURTH GEAR AS THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON AGAIN FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AUTO FARM PRICE CHRYSLER DODGE JEEP RAM (354 UT-55, PRICE, UT 84501, (435) 637-3360) WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (FLETCHER CHRYSLER DODGE JEEP RAM, 3099 N MORTON ST, FRANKLIN, IN 46131, (317) 738-4170) WHERE A SECOND DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS PRESENT. THE DEALER STATED THAT THE DOWNSHIFTING WAS NORMAL WHEN TRAVELING DOWN A HILL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 8,000.