NHTSA Complaint #11219453 — 2003 TOYOTA TUNDRA

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. WHILE DRIVING, THE TRAILER HITCH BECAME DETACHED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE HITCH DROPPED LOW TO THE GROUND AND WAS BENT. THE CONTACT USED THE TRAILER JACK TO LIFT UP THE TRAILER AND STRAIGHTEN THE HITCH TO THE RECEIVER IN ORDER TO DRIVE HOME. THE CONTACT STATED THAT THE TRAILER HITCH WAS BOLTED TO THE REINFORCEMENT BUMPER, WHICH WAS CORRODED. THE CONTACT WAS CONCERNED THE PASSENGERS IN THE VEHICLE WOULD NOT BE PROTECTED IN THE EVENT OF A CRASH. THE CONTACT REMOVED THE TRAILER FROM HIS VEHICLE AND PLACED IT IN THE BACK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO NEW COUNTRY TOYOTA OF SARATOGA SPRINGS (LOCATED AT 3002 NY-50 BUILDING # 1, SARATOGA SPRINGS, NY 12866, (518) 584-7272) WHERE IT WAS DETERMINED THAT THE REINFORCEMENT BUMPER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE RECALL ONLY INCLUDED THE FRAME AND ALL THE CROSSMEMBERS; THEREFORE, THE DEALER COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1906120378. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.