NHTSA Complaint #11219306 — 2015 FORD ESCAPE

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO OPERATE PROPERLY, WHICH CAUSED THE GAUGES AND WARNING INDICATORS TO BECOME INOPERABLE. EBY FORD LINCOLN (2714 ELKHART RD, GOSHEN, IN 46526, (574) 534-3673) WAS NOTIFIED AND STATED THAT THE FAILURE WAS THE SAME AS FORD RECALL NUMBER 15C03: (INSTRUMENT CLUSTER MAY BE INOPERATIVE/FMVSS); HOWEVER, THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.