NHTSA Complaint #11219185 — 2013 FORD ESCAPE

ON MONDAY, MAY 6 I WAS IN A STORE PARKING LOT AND I STARTED MY CAR TO BACK OUT AND DRIVE HOME. MY CAR GAVE AN ALERT THAT SAID THE ENGINE OVERHEATED. THERE WAS NO PRIOR NOTICE. THE CAR STALLED AND ENGINE SHUT DOWN. I TURNED OFF THE VEHICLE AND WHEN I RESTARTED I WAS ABLE TO DRIVE THE FEW MILES HOME. I CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. MY CAR WAS SERVICED AND THEY SAID THERE WAS SOME ISSUE WITH A COOLANT LEAK WHICH THEY FIXED. ON FRIDAY, JUNE 7TH I WAS ALSO IN A PARKING LOT WHEN I STARTED MY CAR TO DRIVE HOME. THE SAME ALERT CAME ON AND MY ENGINE SHUT DOWN. I TRIED THE SAME METHOD OF RESTARTING MY CAR IN AN ATTEMPT TO DRIVE HOME, HOWEVER THIS TIME IT WOULD NOT DRIVE. I CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP. AT THIS TIME IT IS STILL IN SERVICE AT A FORD DEALERSHIP. I PAID $1000 TO HAVE THE "ISSUE" FIXED A MONTH AGO. THEY HAVE NOT YET BEEN ABLE TO TELL ME WHAT THE "ISSUE" IS NOW. I DO HAVE THE RECEIPT AND PRINT OUT OF WHAT EXACTLY WAS DONE IN THE FIRST REPAIR BUT IT IS INSIDE MY CAR WHICH I CAN'T ACCESS RIGHT NOW. IF NEEDED I CAN PROVIDE LATER.