NHTSA Complaint #11219171 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	11219171
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	June 4, 2019
Date Filed	June 11, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

WHILE DRIVING THE TRUCK ON THE CITY ROAD I MADE A U- TURN AND THE STEERING SKIPPED. I DROVE IT THE NEXT DAY ON THE CITY ROAD AND THE STEERING GOT WORSE AND THE TURN BLINKERS FAILED TO COME ON. THEN 2 DAYS LATER, WHILE PARKED, I ATTEMPTED TO BACK OUT OF THE DRIVE WAY AND THE STEERING IS COMPLETELY GONE AND SQUEALS INSISTENTLY. THE TRUCK IS EQUIPPED WITH A EPAS (ELECTRONIC POWER ASSIST STEERING) SYSTEM WHICH HAS FAILED. IN DOING RESEARCH ON LINE, THERE IS A CONSISTENT PROBLEM WITH THE EPAS SYSTEM AND I AM SURE I'M NOT THE ONLY COMPLAINT. IF THIS IS A KNOWN ISSUE, THEN IT SHOULD BE ADDRESSED AS SOON AS POSSIBLE. MY TRUCK IS NOW SITTING IN MY DRIVEWAY UNDRIVABLE.

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