NHTSA Complaint #11219030 — 2007 TOYOTA CAMRY

THE DASHBOARD ON MY CAMRY IS MELTING CAUSING A STICKY RESIDUE. MY SAFETY CONCERN IS WHILE DRIVING THE CAR, SUN CAUSES A GLARE ON TO THE WINDSHIELD PREVENTING ME FROM SEEING ANY ON COMING TRAFFIC, OR OBJECTS. WITHOUT CLEAR VISIBILITY DRIVING THIS CAR HAS CAUSED ME SEVERAL NEAR HEAD ON COLLISIONS WITH ONGOING TRAFFIC. DRIVING THIS CAR I PURCHASED SCARES ME THAT THIS IS ISSUE WILL CAUSE ME AN ACCIDENT WHICH COULD TAKE MY LIFE OR SOMEONE ELSE ON ROAD I MAY HIT. TOYOTA WAS AWARE OF THE DASH ISSUE YEARS PRIOR BUT ONLY FIXED SOME OF THIS DEFECTED DASHES BY CREATING A WARRANTY ENHANCEMENT. IF THE PROBLEM WAS PRESENT OR KNOWN IT WAS REPLACEABLE WITH IN THEIR WINDOW OF TIME, THEY WILL NOT MAKE THEIR DEFECTED DASH CORRECT. I REALIZE OVER TIME ALL COMPONENTS OF A CAR HAVE WEAR AND TEAR. THIS IS NOT THAT ISSUE AT ALL. THIS IS A ISSUE OF A DASH BEING USED THAT HAS A CHEMICAL WHILE IN SUN MELTS. THERE WAS TWO PRIOR CLASS ACTION LAWSUITS AND TO PREVENT A RECALL AND NOTIFYING ALL OWNERS OF THIS DEFECT AND CORRECTING IT FOR THE SAFETY OF DRIVERS IN THEIR PRODUCT BUT ALSO DRIVERS IN OTHER AUTOS WHICH ARE NOW AT DANGER IF THIS VIABILITY CAUSES A CAMRY DRIVER TO COLLIDE WITH THEIR AUTO. THIS DEFECT EFFECTS ALL DRIVERS ON THE HIGHWAY NOT JUST THE TOYOTA DRIVERS. I HAVE BEEN TO AND CALLED TOYOTA SEVERAL TIMES PERTAINING TO THIS ISSUE AND MY FEAR OF DRIVING. I HAVE SIMPLY BEEN ABLE TO GET NO RECOURSE FOR THIS DEFECT. I AM VERY AWARE OF THE COST TO FIX THIS DEFECT HOWEVER I FEEL THE COST OF EVERY LIFE REPLACING THIS DASH SAVES IS WORTH WELL MORE THAN THE COST TO REPLACE THE DEFECTED DASH. I PLEAD FOR YOU TO INVESTIGATE A HUGE PROBLEM & THE TRAP INVOLVED WITH THE WARRANTY ENHANCEMENT TOYOTA IMPLEMENTED VERSUS RECALLING THE DASHBOARDS, GETTING THEM OFF THE ROAD TO MAKE HIGHWAY DRIVING SAFER FOR NON TOYOTA OWNERS SIMPLY DRIVING & OWNERS WHICH COULD POTENTIALLY PAY WITH THEIR LIFE. THANKS