NHTSA Complaint #11218835 — 2016 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11218835
Vehicle 2016 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

CAR STALLED IN THE MIDDLE OF AN INTERSECTION. IT WAS TRULY FRIGHTENING BECAUSE THE BABY WAS IN THE CAR AND IT WAS DURING MORNING COMMUTE RUSH HOURS WHEN EVERYONE IS RUSHING. THE CAR IS RELATIVELY NEW WITH 35K MILES AND AM THE ONLY OWNER OF THE VEHICLE. WAS AT AN INTERSECTION AND WAITING FOR MY TURN TO MAKE A LEFT. THE CAR WAS IN 'DRIVE' AND I HAD MY FOOT ON THE BRAKE. HOWEVER, WHEN THE GREEN LEFT TURN ARROW CAME, I PRESSED THE GAS PEDAL AND THE CAR DID NOT MOVE. I MOVED FROM 'DRIVE' TO 'PARK' AND BACK TO 'DRIVE' AND PRESSED THE GAS PEDAL AGAIN AND THE CAR DID NOT MOVE. THE CHECK ENGINE LIGHT CAME ON. I MOVED FROM 'DRIVE' TO 'PARK' AND TURNED OFF THE CAR ENGINE. THEN I RESTARTED THE CAR AND MOVED FROM 'PARK' TO 'DRIVE' AND PRESSED THE GAS PEDAL AGAIN AND THE CAR DID NOT MOVE. I BEGAN PRESSING THE GAS PEDAL HEAVY TRYING TO AT LEAST MAYBE MOVE TO SAFETY AND ALL OF SUDDEN THE CAR FELT VERY SLUGGISH BUT IT MOVED. I UNDERSTAND THERE IS AN EXTENDED WARRANTY OFFERED BY SUBARU REGARDING THE TRANSMISSION, BUT WHAT HAPPENED TO ME WAS DANGEROUS TO MYSELF, MY FAMILY AND OTHERS ON THE ROAD. THIS REQUIRES FURTHER INVESTIGATION AS TO NOT PUT ANY PEOPLE'S LIFE AT UNNECESSARY RISKS.

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