NHTSA Complaint #11218192 — 2003 PONTIAC VIBE AIR BAGS

Complaint Details

ODI Number	11218192
Vehicle	2003 PONTIAC VIBE
Component	AIR BAGS
Date of Incident	June 1, 2015
Date Filed	June 5, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TAKATA RECALL I TOOK MY VEHICLE IN FOR A TAKATA RECALL. AFTER THE WORK WAS DONE, MY SRS LIGHT CAME ON. WHEN I WENT TO THE DEALER, THEY SAID IT HAD NOTHING TO DO WITH THE WORK THEY DID. THEY DIDN'T LOOK AT THE CAR, THEY DIDN'T DIAGNOSE THE PROBLEM, THEY JUST SAID IT WASN'T THEIR FAULT, BUT I COULD PAY TO HAVE THEM HOOK UP THEIR COMPUTER TO DIAGNOSE THE CODE. I DIAGNOSED THE CODE MYSELF AND IT IS FOR AN "AIRBAG STAGE 2- OPEN CIRCUIT." I FIND IT HARD TO BELIEVE THAT THE DEALER (AN AUTHORIZED GM DEALER - BILL PIERRE CHEVROLET IN SEATTLE) WORKED ON MY AIRBAG SYSTEM AND THEIR WORK HAS NOTHING TO DO WITH THIS AIRBAG SYSTEM FAULT THAT POPPED UP AFTER THE WORK WAS PERFORMED. THEY DIDN'T DIAGNOSE THE CODE, THEY DIDN'T LOOK AT THE CAR, THEY JUST DISMISSED MY COMPLAINT, AND TOLD ME TO PAY TO HAVE IT REPAIRED OR EVEN LOOKED AT.

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