NHTSA Complaint #11218029 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11218029
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	May 1, 2019
Date Filed	June 5, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR WAS FLASHING. THE CONTACT WAS CONCERNED THAT THE STEERING WHEEL COULD SEIZE AT ANY MOMENT. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018, (610) 867-8641) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.

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