NHTSA Complaint #11217963 — 2007 FORD FUSION

THE IDLER PULLEY BOLT HAS BROKEN ON MY CAR FOUR TIMES. THE BOLT KEEPS BREAKING CAUSING THE IDLER PULLEY TO BE SIDEWAYS AND MAKING THE BELT SQUEAK (THAT'S HOW I KNOW IT HAS HAPPENED). THE BELT HAS NEVER CAME OFF BECAUSE I ALWAYS STOPPED WHEN I HEARD IT AND HAD THE CAR TOWED TO THE DEALERSHIP. THE FIRST TIME IT HAD TO BE FIXED WAS 3/27/15 AT 134173 MILES. IT BROKE AGAIN ON 5/25/18 AT 157899 MILES. THEN ONCE AGAIN 9/28/18 AT 159283 MILES. IT WAS TOWED INTO THE DEALERSHIP TODAY 6/4/19 WITH 161231 MILES. I HAVE SEEN MULTIPLE COMPLAINTS ON THE INTERNET FOR THIS SAME CONCERN. THIS COULD BE A SERIOUS ISSUE IF SOMEONE WAS DRIVING DOWN THE ROAD AND IT BROKE! I HAVE COMPLAINED TO FORD MOTOR COMPANY AND THEY SAY THERE IS NOTHING THEY CAN DO AND THERE IS NO PERMANENT FIX. THEY TOLD ME I COULD FILE A COMPLAINT WITH Y'ALL.