NHTSA Complaint #11217897 — 2014 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11217897 |
| Vehicle | 2014 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 121,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
WE LITERALLY BOUGHT OUR 17 YR OLD DAUGHTER A 2014 KIA SOUL 2.0 A MONTH AGO! IN LESS THEN A MONTH FROM PURCHASING SHE WAS DRIVING DOWN OUR MAJOR HIGHWAY AND THE CAR STARTED TO MAKE A LOUD TICKING NOISE AND STARTED TO SHAKE SHE SAID THE CAR STALLED AND SHE WAS ABLE TO COAST TO PULL OVER THE CHECK ENGINE LIGHT AND OIL LIGHT CAME ON TOGETHER ! WE JUST HAD THE CAR SERVICED AT OUR LOCAL KIA DEALERSHIP W OIL CHANGED . SHE WAS ABLE TO GET THE CAR HOME . WE HAD A CERTIFIED MECHANIC COME TOW IT TO SEE WHAT THE PROBLEM WAS HE SAID HE HAD TO PUT 3 Q OF OIL IN IT JUST TO HOOK UP FOR DIOGNOSTIC AS THE OIL WAS BONE DRY ! ALL OF THE READINGS WERE UNSTABLE DUE TO BLOWN MOTOR ! NOT SURE WHY THE 1.6 LITER WAS RECALLED DUE TO ENGINE FAILURE BUT ALL THE COMPLAINTS I HAVE READ IS ON THE 2.0. WE WAS QUOTED 6200$ TO FIX IT BECAUSE THE 2014 ENGINES HAVE BEEN DISCONTINUED! HMMM WHY IS THAT ?! WE HAVE A 9,000$ CAR SITTING THAT I HAVE A LOAN ON PAYING MONTHLY AND OUR DAUGHTER IS WITHOUT A VEHICLE LET ME ADD SHE LOST HER JOB ! I HAVE CALLED THE CONSUMER REPORTS AND EXPLAINED WHAT HAPPENED THEY GAVE ME A CLAIM NUMBER AND SAID SOMEONE WILL CONTACT ME WITHIN 3 BUSINESS DAYS . IT IS NOW GOING ON 2 WEEKS ! I WILL BE LOOKING AT ALL MY OPTIONS AT THIS POINT AND WILL BE CONTACTING OUR LAWYER !
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