NHTSA Complaint #11217832 — 2003 TOYOTA SEQUOIA

TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT TOOK THE VEHICLE TO DAVENPORT TOYOTA (LOCATED AT 1501 E 53RD ST, DAVENPORT, IA 52807, (563) 391-4106) FOR A NOISE THAT WAS COMING FROM THE CHASSIS WHILE DRIVING. THE DEALER DIAGNOSED THAT THE FRAME WAS BADLY CORRODED THROUGH. THE VEHICLE WAS NOT REPAIRED. THREE HOURS AFTER LEAVING THE DEALER, WHILE DRIVING 55 MPH, THE FRAME FRACTURED AND THE REAR OF THE VEHICLE SHOOK VIOLENTLY LEFT AND RIGHT. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT DROVE THE VEHICLE SLOWLY TO HIS RESIDENCE. ONCE THE CONTACT ARRIVED HOME AND LOOKED UNDERNEATH THE VEHICLE, HE NOTICED THAT THE REAR PASSENGER SIDE WAS COMPLETELY CORRODED THROUGH. THE CONTACT STATED THAT THERE WAS NO COATING ON THE FRAME, WHICH CAUSED THE METAL TO CORRODE BADLY. THE VEHICLE WAS TAKEN BACK TO DAVENPORT TOYOTA WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE FRAME WAS CORRODED THROUGH AND THERE WAS NO RESOLUTION FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.