NHTSA Complaint #11217827 — 2010 NISSAN VERSA

TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT THE LOCKS WERE NOT WORKING ON THE HATCHBACK. WHILE THE VEHICLE WAS IN MOTION, THE LOCKS WOULD LOCK AND UNLOCK WITHOUT THE CONTACT DOING ANYTHING. ALSO, THE ODOMETER AND FUEL GAUGE WERE FLICKERING AND NOT PROVIDING A CORRECT READING. THE VEHICLE WAS TAKEN TO CAR-MART OF TEXARKANA (3015 SUMMERHILL RD, TEXARKANA, TX 75503, (903) 792-4298) WHERE IT WAS RECOMMENDED THAT THE LOCK MOTOR BE REPLACED. THE DEALER STATED THAT THEY WOULD REPAIR THE ODOMETER, BUT ADMITTED THAT THEY BASICALLY ROLLED IT BACK. THE CONTACT ALSO STATED THAT THE MILEAGE READING CHANGED TO TIME. THE VEHICLE WAS PURCHASED IN MARCH OF 2019. SHORTLY AFTER PURCHASING THE VEHICLE, THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SHE TOOK THE VEHICLE TO AN UNKNOWN NISSAN DEALER TO HAVE THE RECALL REPAIR COMPLETED. THE CONTACT MENTIONED THAT THE DEALER DID NOT LET HER SEE THE PAPERWORK FOR THE SALE UNTIL AFTER SHE SIGNED FOR THE PURCHASE. THE FAILURE MILEAGE WAS 113,329. *BF *TR