NHTSA Complaint #11217572 — 2017 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11217572
Vehicle	2017 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	April 20, 2017
Date Filed	June 3, 2019
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT FELT HARD AND FAILED TO STOP THE VEHICLE. IN ADDITION, THERE WAS AN ABNORMAL SQUEALING NOISE EMERGING FROM THE STEERING WHEEL. WHEN THE BRAKE PEDAL WAS PUMPED, THE VEHICLE DROVE AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15,000.

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