NHTSA Complaint #11217310 — 2002 TOYOTA 4RUNNER STRUCTURE:BODY

Complaint Details

ODI Number	11217310
Vehicle	2002 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	May 24, 2019
Date Filed	June 1, 2019
Mileage	128,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I PURCHASED THE 2002 4RUNNER IN 2014. AT THAT TIME, THE 4RUNNER ONLY HAD 79,000 MILES AND HAD BEEN CARED FOR METICULOUSLY. I HAVE TAKEN THE CAR IN FOR ROUTINE SERVICE OVER THE PAST 5 YEARS. UPON TAKING THE 4RUNNER IN DUE TO A VIBRATION AND CHECK OF THE DIFFERENTIAL, THE MECHANIC CALLED ME IN TO LOOK AT THE FRAME WHILE IT WAS UP ON THE LIFT. BELOW IN THE ATTACHED PHOTOS, THERE IS EXTENSIVE RUSTING OF THE REAR DIFFERENTIAL, AXLE AND FRAME. THE VEHICLE WAS STATIONARY AND THE ISSUE WAS FOUND DURING ROUTINE MAINTENANCE. THE RUSTED FRAME AND DIFFERENTIAL HAVE RENDERED THIS VEHICLE PRACTICALLY VALUELESS AND UNSAFE.

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