NHTSA Complaint #11216944 — 2015 DODGE DURANGO

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE CHECKING THE VEHICLE, THE CONTACT NOTICED AN OIL LEAK ON THE ENGINE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO JACK POWELL CHRYSLER DODGE JEEP RAM (LOCATED AT 1625 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-2880). THE DEALER DROVE THE VEHICLE A COUPLE OF MILES AND REPAIRED THE ENGINE BY FILLING IT WITH SILICONE. THE SECOND TIME THE DEALER SERVICED THE VEHICLE FOR A WEEK AND REPAIRED THE VALVE GASKET WITH SILICONE. THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER WAS ON MAY 25, 2019, BUT NO FAILURE WAS FOUND. THE CONTACT STILL EXPERIENCED THE FAILURE AFTER MULTIPLE REPAIR ATTEMPTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,386.