NHTSA Complaint #11216942 — 2017 HARLEY-DAVIDSON FLHTK POWER TRAIN

Complaint Details

ODI Number	11216942
Vehicle	2017 HARLEY-DAVIDSON FLHTK
Component	POWER TRAIN
Date of Incident	December 19, 2018
Date Filed	May 30, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) FAILED TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS SERVICED BY CANNONBALL HARLEY-DAVIDSON (3912 S US HWY 41, TERRE HAUTE, IN 47802, 1-(812) 232-7821). THE DEALER REFUSED TO PROVIDE FURTHER ASSISTANCE AFTER BEING MADE AWARE THAT THE NEW SECONDARY CLUTCH ACTUATOR PISTON ASSEMBLY FAILED. THE CONTACT ORDERED THE PART FROM LEGACY HARLEY-DAVIDSON (1315 ALTHOFF DR, EFFINGHAM, IL 62401, 1-(217) 342-3494) AND THE OWNER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE MOTORCYCLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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