NHTSA Complaint #11216936 — 2016 FIAT 500X

VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL, COULD HAPPEN WHILE IN MOTION (NO TURNS) AND ALSO WHILE TURNING, USUALLY ON A CITY STREET. IT COULD HAPPEN ONCE A MONTH, OR ONCE EVERY COUPLE OF MONTHS. HAVE TAKEN IT TO DEALERSHIP TWICE. AND PCM/TCM SHIFT WAS REPROGRAMMED (BUT IT DID NOT FIX THE ISSUE). I TOOK IT AGAIN AND THEY INSIST NOTHING CAN BE DONE BECAUSE THEY CANNOT REPLICATE THE PROBLEM. I TRIED EXPLAINING IT HAPPENS SPORADICALLY BUT I FEAR FOR MY LIFE BECAUSE IT HAS DONE IT WHILE TURNING AND HAVING TRAFFIC AGAINST ME. STILL NOTHING WAS DONE. IT STARTED SHORTLY AFTER I BOUGHT IT AND AT THE MOMENT I THOUGHT I RELEASED THE PEDAL BY MISTAKE BUT IT KEPT HAPPENING I REALIZED I HAD NO WAY OF CAUSING THE FAILURE. IT HAS HAPPENED SEVERAL TIMES THROUGHOUT THE (ALMOST) 3 YEARS I HAD THE VEHICLE SO I DON'T REMEMBER A SPECIFIC DATE. LAST TIME IT HAPPEN WAS LAST WEEK (05/20/2019-05/24/2019) BUT I DON'T REMEMBER WHICH DAY.