NHTSA Complaint #11210869 — 2017 RAM 1500

TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR