NHTSA Complaint #11210864 — 2009 FORD ESCAPE STEERING:COLUMN

Complaint Details

ODI Number	11210864
Vehicle	2009 FORD ESCAPE
Component	STEERING:COLUMN
Date of Incident	August 22, 2018
Date Filed	May 30, 2019
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH IN REVERSE, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE LEFT. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD OF FAYETTEVILLE (LOCATED AT 275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770) 461-1151) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000.

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