NHTSA Complaint #11210863 — 2007 AUDI S4 AIR BAGS

Complaint Details

ODI Number	11210863
Vehicle	2007 AUDI S4
Component	AIR BAGS
Date of Incident	May 28, 2019
Date Filed	May 30, 2019
Mileage	40 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PURSUANT TO NHTSA RECALL 18V427 AND 18V082 I AM HAVING A VERY HARD TIME GETTING THE NECESSARY REPAIRS DONE TO MY VEHICLE. I CALLED SONNEN AUDI IN SAN RAFAEL, CA LAST YEAR AND THEY WERE NOT PREPARED TO REPAIR THE TAKATA RECALLS. LATER THIS YEAR IN FEBRUARY I CALLED AGAIN. I WAS SCHEDULED FOR A REPAIR ON MAY 28. I DROVE 40 MILES TO GET THE SCHEDULED REPAIR AND THEY DIDN'T HAVE THE PARTS. THEY COULD NOT TELL ME WHEN I COULD GET MY REPAIR. I AM NOW VERY CONCERNED THAT I CONTINUE TO DRIVE THIS VEHICLE THAT IS DANGEROUS TO DRIVE AND YET THE DEALERSHIP WHERE I BOUGHT IT HAS YET TO FULFILL ITS RESPONSIBILITY TO MAKE MY CAR SAFE. I BELIEVE THEY HAVE BEEN NEGLIGENT IN TAKING CARING OF THIS IMPORTANT RECALL. I SENT THEM AN ONLINE LETTER TWO DAYS AGO AND THEY HAVE NOT RESPONDED TO MY COMPLAINT.

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