NHTSA Complaint #11210837 — 2017 JEEP RENEGADE

TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE STALLED. WHEN THE CONTACT APPLIED BOTH FEET TO THE BRAKE PEDAL AND PRESSED THE START BUTTON, THE VEHICLE RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (LOCATED AT 1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 268-3000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,170. PARTS DISTRIBUTION DISCONNECT.