NHTSA Complaint #11210763 — 2012 DODGE JOURNEY

I WAS DRIVING ON THE HIGHWAY WHEN MY HUSBAND AND I SMELT A BURNING OIL LIKE SMELL WHICH WE THOUGHT WAS THE CAR IN FRONT OF US. NOTHING ON THE DASH INDICATED ANY ISSUES. WE ARRIVED HOME AND NOTICED IT WAS OUR CAR THAT THE SMELL WAS COMING FROM. I PARKED THE CAR AND CAME OUT THE NEXT MORNING AND NOTICED A SMALL WET SPOT UNDER MY CAR, THOUGHT NOTHING OF IT AND LEFT FOR WORK. AFTER WORKING ALL DAY I CAME OUT TO FIND ANOTHER SMALL WET SPOT AND ON THE DRIVE HOME THE SAME SMELL. MENTIONED IT TO MY HUSBAND WHO GLANCED UNDERNEATH BUT COULDN'T SEE WHERE THE MOISTURE WAS COMING FROM. DROVE MY CAR TO WORK THE NEXT DAY AND IT STARTED MAKING A LOW GROWLING NOISE. ARRIVED AT WORK AND HAD A MOBIL MECHANIC STOP AND INSPECT THE CAR WHERE IT WAS DETERMINED I HAD A CRACK IN THE TRANSFER CASE. PARKED THE CAR FOR ALMOST A YEAR WHILE I SAVED THE MONEY FOR THE NEW TRANSMISSION I WAS TOLD I NEEDED. GOT THE NEW TRANSMISSION INSTALLED ONLY TO DRIVE IT HOME AND HAVE IT START MAKING A CLICKING SOUND! HAD IT TOWED BACK TO THE TRANSMISSION PLACE WHERE THEY INFORMED ME THAT THE DRIVESHAFT IS BROKEN! DROPPED OFF ANOTHER DRIVE SHAFT TO HAVE INSTALLED AND IT IS ALSO NOW BROKEN. I HAVE A RECALL ON MY CAR FOR THE AIRBAG BUT I CAN'T EVEN GET IT TO THE DEALER TO BE FIXED BECAUSE OF THE TRANSMISSION / DRIVESHAFT ISSUES.