NHTSA Complaint #11210586 — 2012 VOLVO S60

PURCHASED THIS VOLVO A FEW MONTHS AGO HAD IT FOR A WEEK AND IT BROKE DOWN WHILE IDLING IN MY DRIVEWAY IT WAS TOWED TO VOLVO OF ROANOKE, VA. THEY TOLD ME THE IDLER PULLEY SEIZED UP CAUSING THE VEHICLE TO JUMP TIME. THEY REPLACED THE DIVE BELT AND PUT THE VEHICLE BACK IN TIME AND TOLD ME THE VEHICLE WAS GOOD TO GO. (THEY CHARGED ME $1,000) I DOVE IT FOR A COUPLE OF DAYS AND THEN IT BROKE DOWN AGAIN ON THE INTERSTATE AND WAS TOWED BACK TO THE SAME DEALER. I WAS INFORMED THIS TIME THAT THE MOTOR NEEDED TO BE REPLACED AND GAVE ME NO EXPLANATION AS TO WHY. (THEY SAID THEY WOULD PUT A USED ENGINE IN WITH 130K MILES FOR $10,000) I HAD THE VEHICLE TOWED TO AN INDEPENDENTLY OWNED VOLVO REPAIR SHOP TO HAVE THEM CHECK IT OVER. THEY ALSO AGREE THAT THE ENGINE NEEDS TO BE REPLACED AND SAID THAT THE VALVES ARE BENT.