NHTSA Complaint #11210369 — 2014 SUBARU FORESTER

THE RIGHT REAR SPRING RUSTED OUT, BROKE AND ULTIMATELY DROPPED DOWN SO IT WAS HANGING BELOW THE SUSPENSION MOUNT. THE VEHICLE WAS HANGING LOW ON THE RIGHT REAR QUADRANT. A BODY SHOP TECHNICIAN NOTICED THIS PROBLEM. I DO NOT KNOW EXACTLY WHEN THE SPRING BROKE OR DROPPED DOWN. ONCE THIS WAS DETECTED, I TOOK IT DIRECTLY TO MY MECHANIC. I WAS TOLD IT WAS NOT SAFE TO DRIVE THE VEHICLE. I HAD THE REPAIR DONE IMMEDIATELY AT THE NON-SUBARU SHOP THAT I HAD TAKEN THE CAR TO. THE MECHANIC SAID THIS SUSPENSION SYSTEM WAS NEW TO THE 2014 FORESTER MODELS AND APPEARS TO BE FAULTY TO CAUSE THE SPRING TO RUST DUE TO THE DESIGN. HE INDICATED IT COULD HAVE BEEN MUCH WORSE IF IT HAD HAPPENED WHILE I WAS DRIVING, SO WE BELIEVE IT DROPPED WHEN THE CAR WAS STATIONARY. MY VEHICLE IS AT ONLY 72K MILES, AND IS 5 YEARS OLD. I HAVE POSSESSION OF THE RUSTED SPRING, BUT AM UNABLE TO UPLOAD PICTURES AT THIS TIME. I CAN EMAIL THEM IF YOU PROVIDE ME AN ADDRESS TO SEND TO.