NHTSA Complaint #11210269 — 2016 DODGE DART

TL* THE CONTACT OWNS A 2016 DODGE DART. THE VEHICLE WAS PURCHASED BRAND NEW, BUT THE CONTACT HAD TO TAKE THE VEHICLE BACK TO THE DEALER (BAYIRD DODGE CHRYSLER JEEP RAM OF PARAGOULD, 6340 US 49, PARAGOULD, AR 72450.) TO HAVE THE BACKUP CAMERA REPLACED THREE TIMES. IN ADDITION, THE DIMMER SWITCH FOR THE INSTRUMENT PANEL WAS REPLACED FIVE TIMES. FURTHERMORE, THE BATTERY WAS REPLACED AND THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT WANTED TO RETURN THE VEHICLE UNDER THE LEMON LAW. THE MANUFACTURER STATED THAT THEY HAD NO REMEDY FOR THE FAILURES THAT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. THE CONTACT HAD TO SETTLE WITH AN ATTORNEY. THE BACKUP CAMERA WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300. *BF CONSUMER STATED RADIO NOW OUT WITH NO ABILITY TO WORK ON A/C CONTROL BACK UP CAMERA OR ANY FEATURES SUCH AS NAVIGATOR A/C CONTROL. IN SHOP AGAIN ON 7-1 TIL PRESENT 7-6-19.*JB