NHTSA Complaint #11210210 — 2018 TOYOTA RAV4 HYBRID

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11210210
Vehicle	2018 TOYOTA RAV4 HYBRID
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 23, 2018
Date Filed	May 27, 2019
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING ON LONG TRIP GOING SOUTH ON HWY 101, VEHICLE STARTED BUCKING AND JERKING GOING 70ISH MPH. EV LIGHT WOULD COME ON LIKE IT WANTED TO SWITCH TO EV MODE. IT HAPPENED GOING DOWN A STEEP GRADE NEAR SAN LUIS OBISPO. IT STOPPED WHEN WE GOT TO FLAT GROUND. ABOUT 25 MILES LATER IT DID IT AGAIN AND I WAS ABLE TO RECORD A QUICK VIDEO OF INSTRUMENT CLUSTER. TOOK IT TO ONE TOYOTA IN OAKLAND CA AND THEY WERE UNABLE TO DUPLICATE CONCERN. WIFE WAS DRIVING VEHICLE ON ANOTHER LONG TRIP A FEW MONTHS LATER AND IT HAPPENED TO HER FOR ABOUT 1 1/5 HOURS. SEEMS LIKE SYSTEM RESETS AFTER CYCLING IGNITION AND SHE WAS NOT AWARE OF THAT AT THAT TIME.

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