NHTSA Complaint #11210177 — 2017 VOLKSWAGEN GOLF

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11210177
Vehicle	2017 VOLKSWAGEN GOLF
Component	SERVICE BRAKES
Date of Incident	May 27, 2019
Date Filed	May 27, 2019
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE IN THE NUMBER 2 LANE ON THE FREEWAY, USING CRUISE CONTROL, WE APPROACHED A SEMI TRUCK IN THE NUMBER 3 LANE. WE WERE MOVING MORE QUICKLY THAN THE SEMI TRUCK AND DID NOT CHANGE LANES NOR DID THE SEMI TRUCK. THE FREEWAY WAS STRAIGHT. THE AUTOMATIC BRAKING SYSTEM TURNED ON AND ENGAGED THE BRAKES WHEN OUR CAR REACHES APPROXIMATELY THE REAR AXLE OR IS NEXT TO THE BACK MIDDLE OF THE SEMI TRUCK. BRAKES ENGAGE IN THE SAME FASHION THEY DO AS IF THERE WAS A HAZARD IN FRONT OF US. TO BE CLEAR, NOTHING AT ALL IS IN FRONT OF US, JUST THE SEMI TRUCK TO OUR RIGHT.

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