NHTSA Complaint #11210095 — 2007 DODGE CALIBER

HAD CREAKING NOISES FROM FRONT END, AS I WAS INSPECTING NOTICED THE FRONT CROSSMEMBER SEVERELY RUSTED WITH HOLES. DID A GOOGLE SEARCH AND FOUND NUMEROUS COMPLAINTS. ALSO FOUND A CAMPAIGN FROM DODGE STATING THERE WAS AN EXTENDED WARRANTY ON BOTH THE REAR AND FRONT SUBFRAMES/CROSS MEMBERS. I HAD ALREADY REPLACED THE REAR. I CONTACTED DODGE AND WAS TOLD THERE ARE NO LONGER ANY CAMPAIGNS OR RECALLS THAT ARE ACTIVE FOR MY CALIBER. I STATED THAT THE FRONT SUB FRAME HAS RUSTED BEYOND ITS LIFE AND MY VEHICLE HAS LESS THAN 145K MILES. I ALSO ASKED IF THEY WOULD PROVIDE ASSISTANCE IN ITS REPAIR AS IT IS A MAJOR SAFETY HAZARD. THEY REPLIED WITH, SINCE ALL WARRANTIES ARE EXPIRED AND NO RECALLS ARE IN EFFECT, THEY WOULD NOT HELP OR PROVIDE ANY ASSISTANCE WITH ANY REPAIRS.