NHTSA Complaint #11209656 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11209656
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	May 15, 2019
Date Filed	May 24, 2019
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY MOTOR HAS 103,000 MILES ON IT. IT STARTED MAKING A SLIGHT TICKING SOUND. THE OIL IS CHANGED REGULARLY AND IT WAS NEARLY TIME TO HAVE IT CHANGED. I TOOK MY LITTLE BOY TO SCHOOL AND THE CAR LOST POWER AND THE NOISE GOT A LOT WORSE. I WENT AHEAD AND TOOK IT TO CASTROL TO HAVE THEM CHECK THE OIL. THE OIL WAS FINE BUT WE WENT AHEAD AND CHANGED IT. I ENDED UP HAVING TO HAVE MY CAR TOWED HOME. A MECHANIC LOOKED AT IT AND SAID THAT I NEEDED A NEW MOTOR.

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