NHTSA Complaint #11209510 — 2006 FORD FUSION

I HAVE ALREADY CONTACTED NHTSA, REFERENCE # 11119887, I EXPLAINED THAT THE VEHICLE WAS SOLD TO ME ON JANUARY 21, 2017 BY AL PIEMONTE FORD DEALERSHIP IN ILLINOIS. I HAD NO KNOWLEDGE THAT THE VEHICLE ALREADY HAD AN AIRBAG RECALL ON IT AND THEY SOLD IT TO ME WITHOUT DISCLOSING THIS INFORMATION. THEY LATER SENT ME MY FIRST RECALL NOTICE IN THE MAIL 16S26 / NHTSA RECALL 16V-384 WE WERE INVOLVED IN A CAR ACCIDENT AND THE AIRBAGS DID NOT DEPLOY. WHEN I WENT TO MY LOCAL FORD DEALER, WHERE I WAS TOLD TO GO, THE FORD DEALERSHIP INFORMED US THAT THE RECALL WAS ONLY FOR THE PASSENGER SIDE NOT FOR THE DRIVER SIDE AIRBAG. I SHOWED THEM PROOF OF OUR ACCIDENT INCLUDING PICTURES FROM THE INSURANCE SHOWING THE FORD DEALER THAT NEITHER OF THE AIRBAGS DEPLOYED DURING THE ACCIDENT. WE PROVIDED PROOF AND PAPERWORK TO THE FORD DEALER. THEY ONLY REPLACED ONE AIRBAG FOR FREE AND FORCED US TO PAY $536.41 OUT OF POCKET. THIS IS OUR ONLY VEHICLE AND WE HAVE A SMALL CHILD. THEY TOLD US THE FACT THAT THE DRIVER SIDE DID NOT DEPLOY DURING THE CAR ACCIDENT IS NOT THERE PROBLEM AND THERE IS NOTHING THAT THEY COULD DO; SO WE HAD NO OTHER CHOICE, WE WE'RE FORCED TO HAVE BOTH AIRBAGS REPLACED. I HAVE AN OFFICIAL COMPLAINT PUT IN WITH FORD COMPANY, COMPLAINT # [XXX] I SENT THIS COMPLAINT TO THEIR CUSTOMER RELATIONSHIP CENTER IN MICHIGAN. I ALSO SENT THIS COMPLAINT TO THE AL PIEMONTE FORD IN MELROSE PARK, IL WHERE THE VEHICLE WAS ORIGINALLY PURCHASED. I ALSO PUT IN A COMPLAINT WITH THE FEDERAL TRADE COMMISSION, OFFICE OF DEFECT INVESTIGATION COMPLAINT #100426513 I HAVE NOT HEARD BACK FROM ANYONE! NO RESPONSE BACK FROM FORD, NO RESPONSE BACK FROM THE FEDERAL TRADE COMMISSION AND NO RESPONSE BACK FROM NHTSA. DO YOU HAVE AN UPDATE OR ANY STATUS ON MY COMPLAINT? PLEASE ADVISE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR