NHTSA Complaint #11209490 — 2013 BUICK VERANO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11209490
Vehicle	2013 BUICK VERANO
Component	ENGINE
Date of Incident	March 1, 2019
Date Filed	May 23, 2019
Mileage	90,130 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT NOTICED THAT THE VEHICLE WAS LOSING OIL. THE VEHICLE WAS TAKEN TO JACK WINEGARDNER CHEVROLET (11001 INDIAN HEAD HWY, FORT WASHINGTON, MD 20744) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED, WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS METAL IN THE OIL THAT MAY CAUSE THE ENGINE TO SHUT DOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,130.

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