NHTSA Complaint #11209486 — 2015 LEXUS GS 350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11209486
Vehicle	2015 LEXUS GS 350
Component	STEERING
Date of Incident	May 7, 2019
Date Filed	May 23, 2019
Mileage	36,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

STEERING WHEEL "LOCKS" UNDER CERTAIN CONDITIONS AND MUST BE JERKED TO HAVE THE STEERING WORK PROPERLY. JERKING STEERING WHEEL CAUSES CAR TO SWERVE CAUSING DANGEROUS SITUATION. CONDITIONS: (1) CAR HAS BEEN SITTING IN WARM SUN FOR HOURS, (2) CAR IS THEN DRIVEN ON SMOOTH HIGHWAY AT SPEEDS OVER 60MPH, (3) THE STEERING WHEEL LOCK OCCURS RANDOMLY ON DIFFERENT HIGHWAY AREAS (NOT SAME PART OF HWY), (4) HAS NOT OCCURRED AT LOW SPEEDS OR IN SMALL AREAS LIKE PARKING LOTS OR NEIGHBORHOODS. CAR: RWD, GS350 LUXURY PACKAGE, NO LANE KEEPING ASSIST ON THE VEHICLE TESTED: HAD TIRES CHECKED, REBALANCED AND ROTATED AND STEERING WHEEL LOCK STILL OCCURS.

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