NHTSA Complaint #11209426 — 2013 BMW 528I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11209426
Vehicle 2013 BMW 528I
Component ENGINE
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I HAVE GOT THE VEHICLE AROUND DECEMBER AND I ONLY HAD THE CAR FOR TWO DAYS THENE I START EXPERIENCING PROBLEMS. I CONTACTED THE DEALER IMMEDIATELY THEY TOLD ME THEY HAD NO PROBLEMS WITH THE CAR BEFORE WHICH IS HARD TO BELIEVE. THE CAR PURCHASE WAS A GUY THAT WORKED AT THE DEALERSHIP. AFTER I STARTED CALLING FOR QUESTIONS THE GUY ENDED UP DISAPPEARING AND NOBODY WOULD HELP ME. THEY ALSO FALSE ADVERTISE THE VEHICLE SAYING IT WAS A 528 X DR, GAVE ME THE INCORRECT MILEAGE AND I WAS SUPPOSED TO GIVE ME A WARRANTY BUT I DIDN'T RECEIVE ANY HELP . SO I CONTACTED THE BMW DEALERSHIP GOT IT TOWED THERE AND THEY TOLD ME I NEED A NEW ENGINE. I WILL BE DRIVING IN THE CAR WOULD JUST SHUT OFF SOMETIMES THEN THE DASHBOARD TELLS ME DRIVETRAIN MALFUNCTION. SO I HAD TO CONTINUOUSLY CRANK THE CAR AND IN ABOUT 3 TO 5 MINUTES IT WOULD START. ONE DAY ON THE WAY TO WORK I WAS DRIVING IN THE WHOLE CAR JUST SHUT OFF IT WAS SAYING LOW OIL PRESSURE AND DRIVETRAIN MALFUNCTION TRY CRACK THE CAR WOULDN'T CRANK . LET IT SHUT FOR A WHILE ONE DAY I SPRAYED SOME STARTING FLUID IN A AIR FLOW SENSOR IT CRUNK BUT STILL HAS A HARD KNOCK AND NOISE IT SAYS LOW OR PRESSURE AND DRIVETRAIN MALFUNCTIONS.

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