NHTSA Complaint #11209426 — 2013 BMW 528I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11209426 |
| Vehicle | 2013 BMW 528I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 73,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I HAVE GOT THE VEHICLE AROUND DECEMBER AND I ONLY HAD THE CAR FOR TWO DAYS THENE I START EXPERIENCING PROBLEMS. I CONTACTED THE DEALER IMMEDIATELY THEY TOLD ME THEY HAD NO PROBLEMS WITH THE CAR BEFORE WHICH IS HARD TO BELIEVE. THE CAR PURCHASE WAS A GUY THAT WORKED AT THE DEALERSHIP. AFTER I STARTED CALLING FOR QUESTIONS THE GUY ENDED UP DISAPPEARING AND NOBODY WOULD HELP ME. THEY ALSO FALSE ADVERTISE THE VEHICLE SAYING IT WAS A 528 X DR, GAVE ME THE INCORRECT MILEAGE AND I WAS SUPPOSED TO GIVE ME A WARRANTY BUT I DIDN'T RECEIVE ANY HELP . SO I CONTACTED THE BMW DEALERSHIP GOT IT TOWED THERE AND THEY TOLD ME I NEED A NEW ENGINE. I WILL BE DRIVING IN THE CAR WOULD JUST SHUT OFF SOMETIMES THEN THE DASHBOARD TELLS ME DRIVETRAIN MALFUNCTION. SO I HAD TO CONTINUOUSLY CRANK THE CAR AND IN ABOUT 3 TO 5 MINUTES IT WOULD START. ONE DAY ON THE WAY TO WORK I WAS DRIVING IN THE WHOLE CAR JUST SHUT OFF IT WAS SAYING LOW OIL PRESSURE AND DRIVETRAIN MALFUNCTION TRY CRACK THE CAR WOULDN'T CRANK . LET IT SHUT FOR A WHILE ONE DAY I SPRAYED SOME STARTING FLUID IN A AIR FLOW SENSOR IT CRUNK BUT STILL HAS A HARD KNOCK AND NOISE IT SAYS LOW OR PRESSURE AND DRIVETRAIN MALFUNCTIONS.
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