NHTSA Complaint #11209350 — 2012 MITSUBISHI ECLIPSE

9/16/15 TOOK VEHICLE TO RIVERSIDE MITSUBISHI DUE TO THE AIRBAG POPPING OUT ON THE PASSENGER SIDE. AIRBAG WAS REPLACED AND ISSUED RESOLVED. ON 1/25/16 HAD TO RETURN THE VEHICLE TO RIVERSIDE MITSUBISHI DUE TO A BAD RATTLE ON THE PASSENGER SIDE DASH AREA, THE AIRBAG WAS REMOVED AND THE SCREWS AND BOLTS WERE RE-TORQUED AND REINSTALLED THE AIRBAG. ON 4/22/19 TOOK VEHICLE TO AUTO GALLERY MITSUBISHI -MURRIETA DUE TO THE AIRBAG AND AIRBAG HATCH HAD AGAIN POPPED OUT AGAIN. THE TECHNICIAN AT MITSUBISHI-MURRIETA SAID THEY DO NOT HAVE A TECHNICIAN THAT CAN ADEQUATELY DIAGNOSE AND FIX THE PROBLEM AND THE AIRBAG MANUFACTURER WAS NO LONGER IN BUSINESS. WE ALSO CONTACT MITSUBISHI CORPORATE OFFICE AND WAS TOLD THE MITSUBISHI DOES NOT MANUFACTURE THE HATCH OR DASH PARTS ANY LONGER. THE VEHICLE WAS PARKED AT THE MITSUBISHI -MURRIETA FOR 48 HR AND REQUESTED US TO PICK UP WITH NOTHING RESOLVED AND NO REPAIRS MADE, ALONG WITH NO PAPERWORK GIVEN TO US.