NHTSA Complaint #11209346 — 2014 SUBARU FORESTER

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER XT. THE CONTACT STATED THAT HER FRIEND WHO WAS DRIVING, PLACED THE VEHICLE IN PARK, EXITED THE VEHICLE, AND THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY ROLLING OVER THE DRIVER'S FOOT. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND DAMAGED THE HATCHBACK. UNKNOWN WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER REQUIRED MEDICAL ATTENTION FOR THEIR INJURY. THE VEHICLE WAS TAKEN TO LAKE FOREST SUBARU (23663 ROCKFIELD BLVD, LAKE FOREST, CA 92630 (949) 837-3500) WHERE IT REMAINED THERE FOR 6 WEEKS AND THE RESULTS INDICATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE DEALER MENTIONED THAT THE VEHICLE WAS INSPECTED BY A SPECIALIST AND WAS ALSO UNABLE TO DETECT THE FAILURE AS WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS INVALID.