NHTSA Complaint #11209286 — 2019 LINCOLN NAUTILUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11209286
Vehicle	2019 LINCOLN NAUTILUS
Component	ELECTRICAL SYSTEM
Date of Incident	May 21, 2019
Date Filed	May 22, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

19C03 RECALL WAS PERFORMED ON 4/22/19 AND THE INSTRUMENT PANEL HAS GONE BLANK 7 TIMES OVER THE PAST 30 DAYS AND HAS BEEN IN THE LOCAL DEALERSHIP FOR A TOTAL OF 3 TIMES. I AM TOLD THAT THEY DO NOT HAVE A FIX. SOMETIMES THE SCREEN IS BLANK ON START UP AND SOMETIMES IT GOES BLANK WHILE DRIVING. IN EVERY CASE AFTER ABOUT 20 MINUTES THE SCREEN WILL BEGIN TO OPERATE CORRECTLY. THERE IS NO PATTERN AS TO WHEN THIS ISSUE WILL OCCUR SO IT HAS BEEN IMPOSSIBLE TO GET IT TO THE DEALERSHIP WHEN IT IS BLANK. THIS HAPPENED ON MAY 1,6,7,15,17,19,AND 21.THIS IS A SERIOUS SAFETY ISSUE. HOPEFULLY LINCOLN WILL HAVE THIS ISSUE RESOLVED SOON.

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