NHTSA Complaint #11208735 — 2018 SUBARU FORESTER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11208735
Vehicle	2018 SUBARU FORESTER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 19, 2019
Date Filed	May 20, 2019
Mileage	11,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

[XXX] 05/19/2019 [XXX]- CLEAR DAY @ 10AM EST. WHILE IN MY LANE AND TRAVELING STRAIGHT AND WITHIN THE LANE LINES, TWO (2) VEHICLE SAFETY SYSTEMS ACTIVATE AT THE SAME TIME: LANE KEEP ASSIST, LANE DEPARTURE WARNING. THE LANE KEEP ASSIST WAS THE STRONGEST "PULL" I'VE EVER FELT AND PULLED/STEERED THE VEHICLE TO RIGHT CAUSING ME NEARLY CROSS INTO THE LANE ON MY RIGHT. MY HANDS WERE ALWAYS ON THE STEERING WHEEL AND WAS ABLE TO IMMEDIATELY CORRECT IT. THE DEPARTURE WARNING ALSO ACTIVATED AT THE INITIAL 'LANE KEEP ASSIST' FEATURE ACTIVATION. ATTACHED IS A PICTURE OF THE ROAD FROM THE INSIDE OF THE VEHICLE. THE WINDSHIELD HAS DRIED INSECT RESIDUE BUT NOTHING I CONSIDERED VISUALLY IMPAIRING. IF MY HANDS WERE NOT ON THE STEERING WHEEL OR OTHERWISE WAS DISTRACTED, I HAVE NO DOUBT I WOULD HAVE STEERED COMPLETELY INTO THE LANE NEXT TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

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