NHTSA Complaint #11208553 — 2006 SCION XA

TOOK MY CAR TO LIPTON TOYOTA FT LAUDERDALE WITH A CLICKING NOISE WHEN MAKING A HARD RIGHT TURN. THEY MISDIAGNOSED IT AS A BAD AXLE. AFTER THE REPAIR THE CAR DROVE WORSE. LIPTON SAID THAT I NEEDED NEW MOTOR MOUNTS. MOUNTS REPLACED & CAR WAS STILL BAD AND THEY SENT ME AWAY WITH A FAULTY CAR. CAR STARTED TO DRIVE SO BADLY AS THE NEW AXLES WERE FAILING.A DIFFERENT GARAGE REPLACED THE AXLES FOUND THAT CLICKING WAS FROM BRAKE PADS NOT INSTALLED PROPERLY '12/23/17-I TOOK MY CAR IN TO LIPTON TOYOTA CONCERNED WITH A CLICKING NOISE WHEN I TURN RIGHT FROM A STOPPED POSITION. WAS ADVISED BY LIPTON I NEEDED NEW FRONT AXLES '10/17/18 HAD THE AXLES AND STABILIZER REPLACED (AS I WAS MOVING TO NC AND WANTED A ROAD SAFE CAR FOR THE LONG DRIVE)PAID $1059.30 '10/18/18 RETURNED CAR TO LIPTON AS IT DID NOT SOUND OR RUN RIGHT(LIPTON COULD NOT CORRECT)'10/25/18 RETURNED CAR TO LIPTON AS THE CAR SOUNDS WERE GETTING WORSE. LIPTON ADVISED THAT THE PROBLEM WAS I NEEDED MOTOR MOUNTS REPLACED. PAID $864.01. WHEN I PICKED UP MY CAR THERE WAS NO IMPROVEMENT AND THE SERVICE TECHNICIAN SAID HE COULD NOT DO ANYTHING MORE FOR ME.'10/27/18 I MOVED TO NC AND DROVE MY CAR 800 MILES (CAR SOUNDED BAD, RODE BADLY AND FELT VERY UNSAFE)' 11/20/18 MY CAR DRIVING WAS GETS WORSE AND RIGHT TURNS WERE BECOMING SCARY. I TOOK IT TO FRED ANDERSON TOYOTA IN ASHEVILLE. HAD LEFT FRONT WHEEL BEARING ($491.87)AND LEFT FRONT AXLE SEAL REPLACED.'12/10/18 HAD RIGHT AXLE AND SEAL REPLACED AT FRED ANDERSON (WARRANTY) STILL DRIVING POORLY AND NEW AXLES SEALS STILL LEAKING.'12/13/18 TOOK MY CAR TO FRED ANDERSON TOYOTA TO HAVE THE LEFT AXLE REPLACED, BUT REFUSED TO DO THE REPLACEMENT AS THEY THOUGHT IT WAS A FAULTY TRANSMISSION.'01/03/19 TOOK CAR TO JACK SMITH TRANSMISSION. THEY FOUND TRANSMISSION WAS OK. REPLACED LEFT AXLE ($339.86)CAR FIXED.THEY FOUND THE ORIGINAL COMPLAINT WAS A BADLY INSTALLED BRAKE PAD AT LIPTON NOT THE AXLE