NHTSA Complaint #11208492 — 2012 JEEP PATRIOT

HELLO MY NAME IS [XXX] I HAD MY VEHICLE WORKED ON FOR THE LAST RECALL I HAD ON MY VEHICLE COM # [XXX] WHICH IS A 2012 JEEP PATRIOT LATITUDE 4AD 2.4L RECALL. U67 I HAD NO ENGINE LIGHTS ON MY DASH. THE ONLY ON DASH WAS HAD CAP AND I BOUGHT 3 OF THDM AND WITH THIS EMISSION ISSUE JUST THOUGHT IT WAS PART OF IT. DROVE IT OFF THE LINE THE DEALERSHIP DIDN'T LET ME TALK TOLD ME. TO EXIT THE DEALERSHIP AND THE ASST. SERVICE MANAGER THEY HAD ME SO LOST AND CONFUSED.AND DAZED THAT I THEY SAID THEY DID A CHECK-UP AND WENT OVER EVERYTHING BUT I DROVE HOME ON..A FLAT TIRE I HAVE TEXT FROM THEIR EMPLOYEE THAT SHE COULD NOT BELIEVE HOW I WAS BEING TREATED IN THE DEALERSHIP AND I WAS PICKING UP MY VEHICLE AFTER A RECALL THAT IS NOT RIGHT SINCE. THE RECALL I HAVE A ENGINE LIGHT AND IT WAS NOT ON THERE PRIOR TO THE RECALL I WAS TREATED POORLY AND MY JEEP PATRIOT IS WORSE NOW THAN WHEN I BROUGHT IT IN HAD A HORRIBLE EXPERIENCS.AND IT THE EMISSION AND I AM NERVOUS TO DRIVE IT NOW THE JEEP CORP SAID THAT I HAD TO TALK TO THE 2 PEOPLE WHO TREATED ME BADLY TO WHERE THE RECALL MADE MY CAR OR IT WAS MORE OR I DON'T KNOW IT'S COMING BACK EMISSIONS AND NONE OF THAT WAS THERE. I NEED HELP CAUSE NO ONE IS GOING TO SAY OR.TAKE FAULT BUT I WAS PUSHED OUT OF THE STORE WHEN I WAS THERE TO PICK UP AFTER RECALL NO ONE HAS HELPED ME OUT AND I DID NOTHING TO DESERVE THIS BUT TAKE IT TOO A DEALERSHIP THAT WOULD KICK AND TALK TO A CUSTOMER AND NO FOLLOW UP IT HAS BEEN A NIGHTMARE AND MY JEEP IS PAYING THE PRICE. WHEN I WAS THERE FOR A RECALL. THERE HAVE BEEN 4 AND THIS WAS NOT NOTHING I EVER WANT TO EXPERIENCE OR ANY ONE ELSE. MY NUMBER TO BE REACHED AT IS [XXX]. I ALSO HAVE THE TEXTS THAT I CAN SUBMIT THAT I WAS TREATED HORRIBLY AND PUSHED OUT AFTER THE RECALL. LITERALLY IN A LOST AND CONFUSED THIS IS A SOME THING THAT WAS NOT NORMAL AND MY VEHICLE PAID THE PRICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR