NHTSA Complaint #11208406 — 2017 CHRYSLER PACIFICA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11208406
Vehicle 2017 CHRYSLER PACIFICA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

THE BACKUP SENSORS SUDDENLY STOPPED WORKING. AS SOON AS I NOTICED I WENT INTO THE SETTINGS TO CHECK THAT THE SENSORS WERE NOT ACCIDENTALLY TURNED OFF, THEY WERE STILL CHECKED AS ON AND ACTIVE. I BACKED UP SEVERAL MORE TIMES COMING WITH AN INCH OF MY GARAGE WALL AND STILL NO SENSORS/NOISE/ALERT OR BRAKES AUTOMATICALLY BEING ACTIVATED. I TOOK IT TO THE DEALERSHIP AND THEY CORRECTED THE ISSUE. THAT WAS 8-10 WEEKS AGO AND THEN TODAY BACKING MY CAR OUT OF THE GARAGE MY HUSBAND ALMOST HIT HIS OWN CAR BECAUSE THE BACKUP SENSORS FAILED TO WORK. I CHECKED THE SETTINGS AND ONCE AGAIN, THE SENSORS ARE CHECKED AND SUPPOSED TO BE WORKING.

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