NHTSA Complaint #11208162 — 2015 MAZDA MAZDA3 UNKNOWN OR OTHER

Complaint Details

ODI Number	11208162
Vehicle	2015 MAZDA MAZDA3
Component	UNKNOWN OR OTHER
Date of Incident	April 11, 2019
Date Filed	May 16, 2019
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MAZDA INFOTAINMENT DISPLAY PROBLEM: THE TOUCH PANEL ON MY 2015 MAZDA3 OPERATES BY ITSELF AND DOES NOT ACCEPT TOUCH COMMANDS PROPERLY. I THOUGHT IT WAS JUST MY CAR, BUT A QUICK GOOGLE SEARCH FOR "MAZDA 3 INFOTAINMENT GOING CRAZY" RETURNED SEVERAL THOUSAND ARTICLES AND VIDEOS FROM FRUSTRATED MAZDA CUSTOMERS WHO HAVE EXPERIENCED THIS SAME PROBLEM. THESE DEFECTIVE DISPLAYS CREATE HAZARDOUS DRIVING ENVIRONMENTS FOR ME AND OTHERS WHO LIVE IN STATES WITH 'HANDS-FREE' LAWS.

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