NHTSA Complaint #11208087 — 2019 FORD F-150

TL* THE CONTACT OWNS A 2019 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE PRE-COLLISION AUTOMATIC BRAKING SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE CONTACT CALLED FORD OF BOERNE AT 210-920-3023 (LOCATED AT 31480 I-10, BOERNE, TX 78006) AND SCHEDULED AN APPOINTMENT WITH THE TECHNICIAN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150. *AS CONSUMER STATED MY COMPLAINT IS THAT THE FORWARD COLLISION RESPONSE SYSTEM AND AUTOMATIC BRAKING DO NOT WORK. UPON MY VISIT TO THE DEALER THEY TOLD ME THERE IS NO WAY TO CHECK THE SYSTEM TO SEE IF IT WORKS (AND THIS INFORMATION SUPPOSEDLY CAME FROM FORD ENGINEERS). THEREFORE, THE SYSTEM IS NOT CAPABLE OF BEING TESTED, THE SYSTEM IS NOT FAIL-SAFE OF ERRORS, THE SYSTEM IS INCAPABLE OF DEMONSTRATING REPEAT FRONT COLLISION WARNING AND EMERGENCY BRAKING.*JB