NHTSA Complaint #11208024 — 2011 SUBARU LEGACY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11208024
Vehicle	2011 SUBARU LEGACY
Component	ENGINE
Date of Incident	May 14, 2019
Date Filed	May 16, 2019
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN DRIVING AT A HIGH SPEED ON THE HIGHWAY AND THEN COMING TO AN ABRUPT STOP THE CAR STALLED. THE CAR IS AN AUTOMATIC. APPARENTLY SUBARU DISTRIBUTED A BULLETIN NOTING THAT THIS WAS COMMON IN LEGACY AND OUTBACK MODELS MADE BEFORE 2013 (SEE ATTACHED) AND IS DUE TO A TORQUE CONVERTER PROBLEM. THIS SEEMS DANGEROUS AS IT CAN HAPPEN WHILE DRIVING ON THE HIGHWAY WITH OTHER CARS MOVING AT HIGH SPEEDS. APPARENTLY THIS IS OVER $1500 TO FIX, BUT I BELIEVE SUBARU SHOULD COVER SOME IF NOT ALL OF THE COST. THE CAR IS NOT UNDER WARRANTY AND HAS 147K MILES.

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