NHTSA Complaint #11207985 — 2017 CHRYSLER PACIFICA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11207985 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
SPORADICALLY WHEN SHIFTING AT AROUND 15 MPH VEHICLE JERKS SO HARD THAT IT FEELS LIKE YOU HAVE GOTTEN HIT FROM BEHIND. THIS HAS HAPPENED HUNDREDS OF TIMES SINCE AROUND 10K MILES AND NOW I AM AT 27K MILES. THE DEALER CANNOT REPLICATE THE PROBLEM BUT I FEEL IT IS EXTREMELY UNSAFE. ALL THAT HAS BEEN DONE TO TRY TO FIX THE VEHICLE IS PERFORM THE TRANSMISSION SOFTWARE UPDATE AND IT DID NOTHING. ALSO OPENED A CASE WITH CHRYSLER AND THEY HAVE NOT DONE ANYTHING.
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