NHTSA Complaint #11207949 — 2012 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11207949 |
| Vehicle | 2012 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
TWICE IN 5 DAYS THE VEHICLE HAS 'AWD OFF' ERROR MESSAGE POP UP WHEN DRIVING AT 25MPH, AND HAS FORCED THE VEHICLE INTO IDLE WHILE IN TRAFFIC. ALL OF THE MECHANICS WE TALKED TO WON'T TOUCH THE VEHICLE BECAUSE THIS A KNOWN ISSUE, AND DIRECT US TO THE FORD DEALERSHIP TO HAVE IT SERVICED. THERE IS ZERO SENSE OF SAFETY WHEN DRIVING IT.
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