NHTSA Complaint #11207887 — 2012 BMW X5 SUSPENSION

Complaint Details

ODI Number	11207887
Vehicle	2012 BMW X5
Component	SUSPENSION
Date of Incident	May 15, 2019
Date Filed	May 15, 2019
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

DRIVE SHAFT MALFUNCTION. WAS DRIVING THIS MORNING AND MADE A NORMAL LEFT TURN AND I HEARD SOMETHING POP AND AS I CONTINUED TO DRIVE SOMETHING FRONT PASSENGER WHEEL WELL WAS BANGING. I GOT THE CAR TOWED TO MY MECHANIC AND THEY DISCOVERED THERE WAS AN ACTUAL RECALL ON THIS SAME PART. I NEVER RECEIVED ANY MAIL NOTIFICATION ABOUT THIS PART AND I AM CONSTANTLY RECEIVING MAIL ABOUT AN AIRBAG RECALL THAT BMW HAS SAID THEY HAVE ALREADY REPAIRED. BMW DID SOME REPAIRS ON MY VEHICLE (AND HELD IT FOR WEEK) LESS THAN A YEAR AGO AND NEVER MENTIONED REPAIRING THE RECALLED PARTS. THIS IS HORRIBLE! THE BMW DEALERSHIP WAS BMW OF ANNAPOLIS, IN MARYLAND. IF PHOTOS ARE NEEDED MY REPAIR SHOP CAN PROVIDE THEM.

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