NHTSA Complaint #11207594 — 2013 CHEVROLET MALIBU

DOOR LOCKS ENGAGING AND DISENGAGING RANDOMLY WHILE DRIVING, HEADLIGHTS TURNING OFF AND ON RANDOMLY WHILE DRIVING, CAR STARTING WHILE PARKED IN GARAGE (NO REMOTE START). DEALERSHIP REPLACED BCM, COULD NOT GUARANTEE THIS FIXED THE PROBLEM. INDICATED THEY HAD NEVER SEEN THE ISSUE BEFORE. WITHIN 2 WEEKS, ALL ISSUES REPEATED THEMSELVES. RETURNED TO DEALERSHIP. THE DEALERSHIP KEPT THE CAR FOR 2 WEEKS AND THEN CALLED ME AND LEFT A MESSAGE TO PICK IT UP AS THEY COULD NOT FIND THE ISSUE. WHEN I CALLED BACK, THE DEALERSHIP SAID "IT WAS A GOOD THING YOU HAVEN'T PICKED UP THE VEHICLE YET, IT STARTED ON ITS OWN 3 TIMES THIS MORNING". IF I HAD PICKED THIS VEHICLE UP, THE ISSUE WOULD HAVE HAPPENED AGAIN WHILE I WAS AT HOME. CASE HAS BEEN FILED WITH CHEVROLET CUSTOMER CAR, AND SUFS (GM GLOBAL SAFETY). NO ACTION HAS BEEN TAKEN. NO ENGINEERS HAVE BEEN SENT DOWN TO LOOK AT THE CAR FROM GM HEADQUARTERS. AFTER THE CAR STARTED ON ITS OWN AT THE DEALERSHIP, THEY CHANGED OUT THE IGNITION SWITCH, BUT AGAIN, CANNOT GUARANTEE THE ISSUES WON'T REOCCUR. CAR WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME ON MAY 2ND AFTER THE HEADLIGHTS TURNED ON AND OFF 3 TIMES ON THE WAY TO WORK ON MAY 1ST. AFTER HAVING THE VEHICLE UNTIL MAY 10TH, I WAS INFORMED THAT THE DEALERSHIP COULD NOT FIND AN ISSUE, AND I SHOULD PICK THE CAR UP AS THEY COULD NOT DIAGNOSE THE PROBLEM IF THEY DO NOT SEE IT. THE RESPONSE FROM GM HAS BEEN A JOKE. THE CAR IS NOT SAFE TO DRIVE. I CANNOT DRIVE IT AT NIGHT, AND CANNOT PART IT IN MY GARAGE, AS IT COULD START AND CAUSE MY ENTIRE FAMILY TO DIE FROM CARBON MONOXIDE POISONING, OR COULD OVERHEAT FROM RUNNING IN PARK WHILE WE ARE SLEEPING AND START A FIRE. I CANNOT IN GOOD CONSCIENCE SELL THE CAR EITHER. SO, I AM STUCK WITH AN UNSAFE VEHICLE THAT GENERAL MOTORS WILL NOT TAKE RESPONSIBILITY FOR. MY CONCERN IS THAT THERE MAY BE OTHER VEHICLES ON THE ROAD WITH THE SAME ISSUE.